Reference

Privacy Policy for bb11 Accounts

We collect and handle your account information, payment details and device data when you use bb11. This policy explains what we gather, why we need it, and how you can request changes or deletions.

Account dataPayment transaction recordsDevice and login logsCookie preferencesRequest deletion anytime

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How We Protect Your Information

We encrypt payment data in transit using TLS and store sensitive records in access-controlled databases. Cookies fall into two groups: essential ones that keep you logged in, and optional analytics cookies that help us understand which slots and tables get the most traffic. You can reject analytics cookies without losing access to your account or the lobby.

Data encryption

Every deposit instruction you send to bKash, Nagad or Rocket travels over an encrypted channel. We store your mobile number and email in hashed form so even internal staff cannot read them in plain text.

Cookie control

Essential cookies manage your session and language choice. Optional cookies track which games you open and how long you stay on each screen. Reject optional cookies in Account Settings without affecting your ability to play.

Retention limits

We keep transaction logs for the period required by local financial rules, typically one to three years. After that window closes, records are anonymised or deleted unless an open dispute requires us to hold them longer.

Data portability

Request a machine-readable export of your deposit history, withdrawal history, game-session logs and profile details. We deliver the file within five business days as a JSON download link sent to your registered email.

Privacy Questions and Data Requests

If you want to see what information we hold, update incorrect details, or delete your account entirely, reach us through any of the channels below. Include your registered mobile number so we can verify your identity before making changes.

What We Collect and Why

bb11 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your mobile number, email if provided, and the payment method you choose—bKash, Nagad or Rocket. We log deposit and withdrawal amounts, transaction timestamps, and the game or bet that triggered each movement. Device data includes your IP address, browser

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type, operating system and screen size so we can deliver the lobby correctly on mobile and desktop. We use cookies to keep you logged in, remember your language preference, and track which games you open most often so we can surface them faster next time. We
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do not share your bKash or Nagad account number with third parties; payment processors see only the transaction reference needed to clear your deposit. Retention periods depend on local financial-record rules and account-dispute windows; inactive accounts may be archived after a period we define in the
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terms. You can request a copy of your data or ask us to delete your account by contacting support with your registered mobile number. Availability of all services depends on your local law and eligible regions; we do not guarantee access where prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions

We collect your mobile number, email if you provide one, and the payment method you link—bKash, Nagad or Rocket. We also log your device type, IP address and browser so the lobby loads correctly on your screen.

Yes. Log in, go to Account Settings, then Privacy Controls and submit a deletion request. We'll remove your profile, transaction history and game logs within ten business days unless an open dispute requires us to keep records longer.

No. Payment processors see only the transaction reference needed to clear your deposit or withdrawal. We do not pass your mobile wallet account number to third parties or use it for marketing outside our own platform.

We retain deposit and withdrawal logs for the period required by local financial-record rules, usually one to three years. After that, records are anonymised or deleted unless an unresolved dispute requires us to hold them longer.

Essential cookies keep you logged in and remember your language preference. Optional analytics cookies track which games you open most often. You can reject analytics cookies in Account Settings without losing access to the lobby or your account balance.

Log in, tap your profile icon, then Privacy Controls and choose Download My Data. We'll send a JSON file to your registered email within five business days containing your transaction history, game-session logs and profile details.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions AccountRegister

Privacy Policy for bb11 Accounts

How We Protect Your Information

Data encryption

Cookie control

Retention limits

Data portability

Privacy Questions and Data Requests

Privacy Policy Questions

01 What personal information does bb11 collect when I open an account?

02 Can I delete my account and all the data bb11 holds about me?

03 Does bb11 share my bKash or Nagad account details with anyone?

04 How long does bb11 keep my transaction records?

05 What cookies does bb11 use and can I turn them off?

06 How do I get a copy of all the data bb11 has collected about me?

Privacy Policy

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